Step 1: Access Your File Manager
To resolve this issue, first go to your site and head over to the ‘Access Data’ option from the sidebar menu. Then choose the ‘File Manager’ option from the menu.[!NOTE] Precisa de ajuda visual para esta etapa? Entre em contato com o nosso suporte em support@oriv.cloud.Next, toggle to enable the ‘File Manager’ and click on the ‘Launch File Manager’ to access the file manager.
[!NOTE] Precisa de ajuda visual para esta etapa? Entre em contato com o nosso suporte em support@oriv.cloud.
Step 2: Create a New wp-config File
In your WordPress root directory, search for the wp-config.php file.If the file does not exist, go to the wp-config.sample file and copy the code.[!NOTE] Precisa de ajuda visual para esta etapa? Entre em contato com o nosso suporte em support@oriv.cloud.Click on the ‘New Item’ from the file manager dashboard. Then choose ‘file’ and give the file name as “wp-config.php” and click on the ‘Create Now’ button. Then go to the file, click on the ‘Edit’, and paste the copied code from the ‘wp-config-sample.php’ file and hit on the save button.
[!NOTE] Precisa de ajuda visual para esta etapa? Entre em contato com o nosso suporte em support@oriv.cloud.Note: Ensure you save it in the root directory, alongside folders like wp-content and wp-admin.
Step 3: Add Database Credentials
Now go back to your ORIV dashboard and click on the ‘Database’ option. From here, toggle on to access the database. Then collect the ‘Database Name’, ‘Database User’, and ‘Databse Password’.[!NOTE] Precisa de ajuda visual para esta etapa? Entre em contato com o nosso suporte em support@oriv.cloud.Next go back to the wp-config.php file and click on the ‘Edit’, find the following lines:
[!NOTE] Precisa de ajuda visual para esta etapa? Entre em contato com o nosso suporte em support@oriv.cloud.
Step 5: Regenerate Security Keys
WordPress uses security keys to encrypt user data. You need to generate new keys. Visit this in your browser. This URL provides a set of random security keys. Alternatively, if you have terminal access to your server, you can use a command-line tool like wp-cli to generate keys:[!NOTE] Precisa de ajuda visual para esta etapa? Entre em contato com o nosso suporte em support@oriv.cloud.
