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If you no longer need ORIV, download anything you need, remove active services, check provider resources, then request account and data deletion.

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Prerequisites

  • Access to ORIV
  • Owner or billing access
  • Downloaded backups/invoices you need
  • Access to cloud provider account for self-managed servers

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Step-by-step

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1. Download backups and invoices

Save website/database backups, invoices, and records before deleting services.

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2. Delete sites and servers

Remove sites and servers you no longer need. Related server subscriptions are cancelled when all related servers are removed.

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3. Remove provider resources

For self-managed servers, check the cloud provider for active servers, volumes, snapshots, firewalls, IPs, or backups.

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4. Review billing and cards

Confirm no unexpected active subscriptions remain and download final invoices.

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5. Submit deletion request

Contact support with account email, confirmation, downloaded-data acknowledgement, and whether billing info should be removed where possible.

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6. Confirm completion

Wait for team review and keep the confirmation message for your records.

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Troubleshooting

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Deleted servers but still charged

Check whether charge is from ORIV or provider; provider-side resources must be removed in provider dashboard.

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Need invoices after deletion

Download before deletion, or contact support with billing email if already deleted.

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Want to cancel billing only

Delete active servers; if subscription remains, contact support.

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FAQ

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Can I keep backups?

Yes, download them before deletion.

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Does deleting all servers cancel subscriptions?

Related server subscriptions should stop after servers are removed.

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Why does support ask for a reason?

Feedback helps improve ORIV; you can keep it brief.