> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oriv.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Accessing All Site Files via SFTP with Root User in ORIV

> In ORIV, each site runs under a separate system user (called a site user) for improved security and separation. However, to access all site files across the s

In ORIV, each site runs under a separate system user (called a **site user**) for improved security and separation. However, to access all site files across the server via SFTP (e.g. using FileZilla, Transmit, or Cyberduck), you can use the **root user with sudo privileges**. Follow the steps below:

### Step 1: Collect the Sudo Password for the Root User

When your server is first created in ORIV, you’ll receive a welcome email with the root user’s sudo credentials.

📩 Look for:

* **User**: `root`
* **Sudo Password**: (available in the email)

Example:

```
User: root  
Sudo Password: CSehTu5E1ab9ZXRn...
```

📌 **Keep this safe** – it’s needed for both SSH and SFTP access.

> \[!NOTE]
> Precisa de ajuda visual para esta etapa? Entre em contato com o nosso suporte em **[support@oriv.cloud](mailto:support@oriv.cloud)**.

***

### Step 2: Confirm or Add `root` as a Sudo User (if needed)

To verify or add `root` as a sudo user:

1. Go to your server dashboard in ORIV.
2. Navigate to `Management` → `Sudo Users`.
3. If not already present, add a new sudo user:
   * **Username**: `root`
   * **Password**: (use the one from the welcome email or set a new one)
   * Attach your SSH key

📘 Detailed Doc: [Using Sudo and Site Users in ORIV](https://oriv.cloud/docs/usudo-users-and-site-users-in-oriv/)

> \[!NOTE]
> Precisa de ajuda visual para esta etapa? Entre em contato com o nosso suporte em **[support@oriv.cloud](mailto:support@oriv.cloud)**.

***

### Step 3: Connect via SFTP

Use any SFTP client such as FileZilla, Cyberduck, or Transmit.

**Connection Details:**

* **Protocol**: `SFTP`
* **Address**: Your server’s IP
* **Username**: `root`
* **Authentication**: SSH Key or Password (from email)
* **Remote Path**: `/var/www/`\
  (This is where all your site directories are located)

🔎 Example in Transmit:

```
Protocol: SFTP
Address: 192.168.0.1
User Name: root
Key: id_rsa (or enter password manually)
Remote Path: /var/www/
```

> \[!NOTE]
> Precisa de ajuda visual para esta etapa? Entre em contato com o nosso suporte em **[support@oriv.cloud](mailto:support@oriv.cloud)**.

***

### Syncing the Password (Optional)

You can use the same **sudo password** as the one provided in the setup email for consistency, or set a different password when creating the sudo user in ORIV’s panel.

### Important Notes

* Avoid using the root user for regular uploads unless necessary.
* For site-specific access, always use the **site user** auto-created by ORIV.
* Misuse of the root user can impact all sites – use carefully.

Let us know via support if you need help connecting or setting it up!